Add orders by hand

Add orders one at a time on the Orders page, with the map beside the list. Adding by hand suits small plans, one-off additions, and quick fixes to an imported list. This page covers the order editor, the address search, manual pin placement, and the row actions.

For batches, paste a list of addresses or import a spreadsheet instead. All three methods mix in one plan.

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Add an order

On the Orders page, press + Add new. The order editor opens on the left with two required fields:

• ID: any unique name, like "Order 12" or a customer reference. The ID appears on the route and in exports.
• Address: start typing and pick a match from the suggestions. The list shows your Address Book entries first (marked with a star), then map search results. Picking a suggestion places the pin.

Press Save order. The order appears in the list and on the map. Close discards the draft.

The remaining editor fields are optional. Time windows, service time, priority, and load covers what each field does.

When the address will not resolve

When the search finds nothing, or puts the pin in the wrong place, press Customize in the editor. The single search field expands into separate Address, Area, Latitude, and Longitude fields. The pin on the map becomes draggable:

• Drag the pin to the exact door. The coordinates update as you drop it.
• Or type coordinates by hand. Pasting a "lat, lng" pair copied from an online map fills both fields at once.
• Or find the place with the map's own search box, or right-click on the map to look up the address at that coordinate. Then press Use map address.

Fix unrecognized or mislocated addresses covers the remaining fixes.

Edit, locate, and delete

Hovering an order row reveals its three actions:

• Edit opens the order in the editor. Clicking anywhere on the row does the same.
• Show on map centers the map on the order and opens its pin popup. The action stays disabled while the address has no location yet.
• Delete removes the order after a confirmation.

Work with many orders at once

• The Filter box above the list narrows it to matching rows.
• To delete several orders, tick the checkbox on each row (or the header checkbox for all), then open the ⋮ menu in the list header and choose Delete selected. Deleting cannot be undone.
• The More menu next to + Add new handles bulk import and export for this list: see Import from Excel or CSV.

Next step

Add a vehicle and a depot next. Add vehicles and depots covers both.

FAQ

What does an order need at minimum?

An order needs two fields: an ID, any unique name such as a customer reference, which appears on the route and in exports, and an Address, picked from the suggestions as you type. Every other editor field is optional. Press Save order and the order appears in the list and on the map.

What if the address search cannot find the place?

Press Customize in the order editor. The single search field expands into separate Address, Area, Latitude, and Longitude fields, and the pin becomes draggable: drag it to the exact door, type coordinates by hand, or paste a lat, lng pair copied from an online map to fill both fields at once.

Are the addresses I type saved anywhere?

Yes, Routing24 saves every address you enter to the plan's Address Book, and the next order at the same place autocompletes from it, marked with a star in the suggestions. Editing that address later moves every order that uses it. The Address Book belongs to one plan, not to the account.

How do I delete several orders at once?

Tick the checkbox on each row, or the header checkbox for all, then open the menu in the list header and choose Delete selected. Deleting cannot be undone. The Filter box above the list narrows it to matching rows first, so filter, select, and then delete the selection.