Edit orders, depots, and addresses on the map
By Nathan ColeUpdated
On the Orders, Depots, and Address Book pages, every located entry shows as a dark pin on the map. Clicking a pin opens a card with Find, Edit, and Close. Right-clicking the map looks up the address at any spot, for places address search cannot find. Customize makes a mislocated pin draggable to its true spot.
This page covers the three map-side tools: the pin card, the right-click address lookup, and pin location fixes.
The examples use the Time windows plan (12 orders, 2 vans). Load it:
The pin card
Click any pin and a card opens with the entry's details:
- On Orders: the order id, the address, and the order's time windows, service duration, and load.
- On Depots: the depot's name and address.
- On Address Book: the address and its coordinates.
Click any text line on the card to copy it.
Hover over the card and three buttons appear beneath it (on touch screens the buttons are always visible):
- Find highlights the matching row in the list and scrolls it into view.
- Edit opens the editor for that entry.
- Close dismisses the card. Clicking empty map space does the same.
Add a place from the map
Address search cannot find some destinations: a rear gate, a specific yard entrance, a kiosk in a park. On the Address Book page, right-click that exact spot on the map. A card opens with the nearest known address and its coordinates. Press Add to addresses and the point, with those exact coordinates, becomes a new address book entry.
If an address editor is already open, the same button reads Set address and fills the editor instead of creating a new entry. The map search box results offer the same two buttons.
Fix a mislocated pin
When geocoding puts an order's pin on the wrong building, correct the pin instead of editing the address text:
- Click the pin and press Edit (or open the order from the list).
- In the Address field, press Customize.
- The order's pin becomes draggable. Drop it on the true location and save.
Routing24 stores the location with the address, so every future plan using that address gets the corrected coordinates. More address repair strategies are in Fix unrecognized or mislocated addresses.
Next step
Choose which routes the map draws in View a single route vs. all routes.
FAQ
How do I edit an order from the map?
Click its pin on the Orders page. A card opens with the order id, the address, the time windows, the service duration, and the load. Hover the card and press Edit to open the order editor, Find to highlight the row in the list, or Close to dismiss it. Clicking empty map space also closes the card.
How do I add a place that address search cannot find?
Right-click the exact spot on the map while the Address Book page is open. A card opens with the nearest known address and the coordinates of the point. Press Add to addresses and the point becomes a new Address Book entry with those exact coordinates. A rear gate or a kiosk in a park is saved this way.
How do I move a pin that geocoding put on the wrong building?
Click the pin and press Edit, or open the order from the list. In the Address field press Customize. The pin becomes draggable. Drop it on the true location and save. Routing24 stores the corrected coordinates with the address, so every future plan that uses that address gets the corrected pin. Editing the address text is not needed.
Can I edit a stop from the map after optimizing?
No. On the Optimize page a stop pin opens a card with Find and Close only. Edit order details from the list or from the pin cards on the editor pages, then optimize again. Dragging a stop pin on the Optimize page moves the stop to another route as a manual edit.