Driver settings and the mobile view
By Nathan ColeUpdated
A shared route link opens the driver's mobile view in the phone's web browser. There is nothing to install. This page covers the mobile view's Settings screen.
No install required
Drivers tap the link and sign in once. There is no app store download and no rollout. The driver's route view describes what opens.
The driver's mobile view checks for new versions itself. When one is ready, the driver sees the prompt "Application update is available". Confirming the prompt applies the update.
Settings
The gear icon in the top corner of the Routes list (and of any open route) opens Settings.
Navigation app
Navigation app controls which app the Open map and Navigate buttons on stop cards hand off to:
| Option | What it does |
|---|---|
| Automatic | Apple Maps on iOS, Google Maps™ elsewhere |
| Google Maps™ | Always Google Maps™ |
| Apple Maps | Always Apple Maps |
| Waze | Always Waze |
Each phone stores its own setting, so one driver can run Waze while another stays on Google Maps™.
Account
Account shows who is signed in: the driver's name, email, and data region. Access checks run against the email shown here. When a driver reports "You don't have access to this route", compare this email with the allow-list in your share dialog. For what the data region means, see Privacy and data handling.
Log out signs the driver out, with a confirmation tap. Signing in with a different email switches accounts, for example from a personal address to the one the planner allow-listed.
Next step
For the planning side, see Share a route with a driver.
FAQ
Does the driver need to install an app?
No. A shared route link opens the driver's mobile view in the phone's web browser: drivers tap the link and sign in once, with no app store download and no rollout. The mobile view checks for new versions itself and offers an Application update is available prompt when one is ready.
Which navigation app do the stop buttons open?
The Navigation app setting controls which app the Open map and Navigate buttons hand off to: Automatic picks Apple Maps on iOS and Google Maps™ elsewhere, or pin it to Google Maps™, Apple Maps, or Waze. Each phone stores its own setting, so one driver can run Waze while another stays on Google Maps™.
Where does a driver check which account they are signed in with?
The gear icon in the top corner of the Routes list opens Settings, and Account shows the driver's name, email, and data region. Access checks run against the email shown there: when a driver reports no access to a route, compare that email with the allow-list in your share dialog.
Can a driver switch to a different account?
Yes. Log out in Settings signs the driver out, with a confirmation tap, and signing in with a different email switches accounts, for example from a personal address to the one the planner allow-listed. The route then opens if the new email is on the route's allow list.